emo87 Privacy Policy

Throughout this Privacy Policy, the following terms carry the meanings defined below:

• "emo87", "we", "us", or "our" refers to the operator of the emo87 platform at emo87.vip, licensed and regulated internationally.
• "Platform" means the emo87 website at emo87.vip, including all sub- pages, services, features, games, and tools made available thereon.
• "Member", "you", or "your" refers to any individual who registers an account on the Platform or otherwise accesses or uses the Platform.
• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly, including but not limited to name, email address, phone number, date of birth, IP address, and payment details.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Controller" means emo87 in its capacity as the entity that determines the purposes and means of Processing your Personal Data.
• "Third-Party Service Provider" means any external company or individual engaged by emo87 to perform services on its behalf that require access to Personal Data, such as payment processors, KYC verification providers, and customer support platforms.
• "Cookies" means small text files placed on your device by the Platform to enable certain functionality, analytics, and personalisation features.
• "IDR" or "Rupiah" means Indonesian Rupiah, the sole transaction currency on the Platform.

emo87 collects the following categories of Personal Data in the course of providing its services:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Indonesian mobile phone number
• Username and encrypted password
• City and province of residence (e.g., Jakarta, Surabaya, Bandung, Bali, Medan)

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., National ID card / KTP, passport)
• Proof of residential address (e.g., utility bill, bank statement dated within three months)
• Bank account details confirming payment method ownership
• Source-of-funds documentation where required for large transactions

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment channel used (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja)
• Bank account numbers and e-wallet identifiers associated with your account
• Bonus and promotional credit activity

2.4 Technical & Usage Data

• IP address and approximate geolocation derived therefrom
• Device type, operating system, and browser information
• Session timestamps, page views, and navigation paths on the Platform
• Game session data, bet history, and wagering activity
• Cookie identifiers and similar tracking technologies (see Section 7)

2.5 Communications Data

• Records of live chat, email, and support ticket interactions with emo87 customer service
• Feedback and survey responses where voluntarily provided
• Marketing communication preferences and opt-in/opt-out records

emo87 collects Personal Data through the following channels:

• Directly from you: When you register an account, complete identity verification, make deposits or withdrawals, participate in promotions, or contact customer support.
• Automatically through the Platform: Via cookies, web beacons, and server logs that record technical and usage data when you access or interact with the Platform (see Section 7).
• From Third-Party Service Providers: KYC and identity verification partners may return enriched identity data to emo87 as part of the verification process. Payment processors confirm transaction status and provide associated reference data.
• From publicly available sources: In limited circumstances relevant to fraud prevention and AML compliance, emo87 may cross-reference data against publicly available records or commercially licensed databases.

emo87 uses the Personal Data it collects for the following purposes:

• Account Management: Creating, maintaining, and administering your Member account, including processing login requests and updating account settings.
• Identity & Age Verification: Confirming that you meet the minimum age requirement of 21 years and that your identity matches the details provided at registration, in compliance with our KYC obligations.
• Transaction Processing: Facilitating deposits and withdrawals through local Indonesian payment channels including BCA, BRI, BNI, Mandiri, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Fraud Prevention & AML Compliance: Monitoring account activity for indicators of fraudulent conduct, money laundering, collusion, multi-accounting, and other prohibited behaviour described in our Terms & Conditions.
• Customer Support: Responding to enquiries, resolving disputes, processing complaints, and providing technical assistance through our 24/7 support team (English and Indonesian-speaking agents available).
• Platform Improvement: Analysing usage patterns and technical data to improve the performance, reliability, and user experience of the Platform.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to Members who have opted in to receive marketing communications. You may opt out at any time.
• Legal & Regulatory Compliance: Meeting obligations under applicable international gaming regulations, AML standards, and any lawful requests from regulatory authorities or law enforcement agencies.
• Responsible Gaming: Monitoring gameplay patterns to identify potential indicators of problem gambling behaviour and proactively offering support tools where appropriate.

emo87 processes your Personal Data only where a valid legal basis exists. The primary legal bases applicable to our processing activities are:

emo87 does not sell, rent, or trade your Personal Data to any third party. We may share your data only in the following limited circumstances:

• Payment Processors: We share transaction-relevant financial data with Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process deposits and withdrawals on your behalf.
• KYC & Identity Verification Providers: Identity documents and registration details are shared with our licensed KYC verification partners to fulfil age verification and AML obligations. These partners are contractually bound to use data only for verification purposes.
• Game Studios & Software Providers: Game session data (not full identity data) may be shared with licensed game studios — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — for the purposes of game functionality, fairness auditing, and jackpot processing.
• Customer Support Platforms: Support ticket and live chat data may be processed through third-party helpdesk software providers under data processing agreements that restrict use to support delivery only.
• Legal & Regulatory Authorities: emo87 may disclose Personal Data to regulators, law enforcement agencies, or courts where required by a valid legal obligation, court order, or regulatory direction. emo87 will notify the affected Member where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all emo87 assets, Personal Data may be transferred to the successor entity, subject to equivalent privacy protections remaining in place. Members will be notified of any such transfer in advance.

All Third-Party Service Providers with whom emo87 shares Personal Data are required to implement appropriate technical and organisational security measures and to process data only in accordance with emo87's written instructions.

emo87 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following categories of cookies are used:

Essential cookies are required for the Platform to function and cannot be disabled. Functional, analytics, and marketing cookies are optional and may be managed through your browser settings. Disabling optional cookies will not prevent you from using the Platform but may affect certain personalisation features.

emo87 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical and analytical purposes.

emo87 implements a layered set of technical and organisational security measures to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser and the Platform is encrypted using 256-bit SSL/TLS protocols. Look for the padlock icon and "https://" prefix in your browser's address bar when using emo87.vip.
• Password Hashing: Member passwords are never stored in plaintext. They are hashed using a strong one-way cryptographic algorithm, meaning emo87 staff cannot read your password.
• Access Controls: Access to Personal Data within emo87's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
• Infrastructure Security: emo87's servers are hosted in secure data centres with physical and network-level access controls, regular vulnerability assessments, and intrusion detection monitoring.
• Incident Response: In the event of a confirmed data breach that poses a risk to your rights, emo87 will notify affected Members and the relevant regulatory authority within the timeframes required under applicable law.

As a Member of emo87, you have the following rights with respect to your Personal Data. You may exercise any of these rights by contacting our support team at the details provided in Section 14:

• Right of Access: You have the right to request a copy of the Personal Data emo87 holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Minor corrections (e.g., phone number, email address) can be made directly in your account settings.
• Right to Erasure: You may request that emo87 delete your Personal Data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. Note that we may be required to retain certain data to fulfil legal obligations even after an erasure request.
• Right to Restriction of Processing: You may request that emo87 restrict the Processing of your Personal Data in certain circumstances — for example, while a dispute over data accuracy is being resolved.
• Right to Data Portability: Where Processing is carried out on the basis of your consent or a contractual obligation, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to Processing carried out on the basis of legitimate interest, including profiling. You also have an unconditional right to object to Processing for direct marketing purposes.
• Right to Withdraw Consent: Where Processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

emo87 will respond to all data subject requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.

emo87 takes its age-restriction obligations seriously. During registration, all Members are required to confirm that they are at least 21 years of age. Where emo87 has reasonable grounds to suspect that a Member is under the minimum age, the account will be suspended immediately and any associated funds will be withheld pending age verification.

If you become aware that a minor has registered an account on the Platform using false information, please notify us immediately at [email protected]. Upon confirmation, the account will be permanently closed, all transactions will be reversed where possible, and any Personal Data associated with the minor will be securely deleted.

Parents and guardians in Indonesia are encouraged to use internet filtering software to prevent minors from accessing online gambling content. For guidance on responsible gaming and player protection tools, please visit our Responsible Gaming page.

The Platform may, from time to time, reference or display content from third-party game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) that operate within the emo87 platform environment. While these studios are vetted partners bound by data processing agreements, their own privacy practices are governed by their respective privacy policies.

emo87 is not responsible for the privacy practices of any third-party entity whose services are accessed through or in connection with the Platform. We encourage you to review the privacy policies of any third-party service provider whose services you use.

The emo87 Platform does not contain links to external websites outside the emo87 domain. Any external website you access independently is outside emo87's privacy responsibility.

emo87 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered Members by posting a prominent notice on the Platform or by sending an email to the registered address on file.

The "Effective Date" displayed at the top of this policy indicates when the current version came into force. We encourage you to review this page periodically to stay informed of how emo87 protects your data.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any material changes, you should cease using the Platform and contact support to close your account.

For any privacy-related enquiries, data subject rights requests, or concerns about how emo87 handles your Personal Data, please contact our Data Protection team through the following channel:

• Email: [email protected] — please include "Privacy Request" in the subject line for data subject rights requests
• Live Chat: Available 24/7 via the chat widget on the Platform — ask to be transferred to the Data Protection team
• Support Hours: 24 hours a day, 7 days a week — English and Indonesian-speaking agents available at all times
• Response Time: We aim to acknowledge all privacy enquiries within 2 business days and to provide a substantive response within 30 days

For responsible gaming support, self-exclusion, or deposit limit requests, please visit our dedicated Responsible Gaming page.

For questions relating to our Terms & Conditions or account management, please visit our Terms & Conditions page or contact support directly.